Cookies are the little touches that make up hospitality. We add them to make the site feel warm and welcoming.
Why we call ourselves
Hospitality - -Makers
Hospitality - -Makers
Hospitality means caring for someone as if they were your dearest loved one. It’s a care that goes beyond people — it can extend to a place, a space, a building, or even a small patch of land.
[ All about comfort and delight ]
Maker means a creator — someone who imagines or reimagines, who brings something into existence. Makers can be craftsmen, writers, artists, creatives, architects, designers, developers, or chefs — anyone who celebrates human talent and leaves a mark on the world.
We, the makers, gather other makers and create hospitality together.
We, the makers, gather other makers and create hospitality together.
[ The one who invents or reinvents. Visionaries! ]
We chose the name Hospitality Makers because we love these two simple words.
At Hospitality Makers, we bring together inspired creators of hospitality
We’re inspired by "dream hotels" — we believe every place should welcome its guests like our favorite hotels around the world: with thoughtful details and a sense of magic. Every moment in life can feel like a great film — with the right lighting, color, costume, and atmosphere. That’s where we come in — as your creative partner.
Design visionaries, event masters, and branding provocateurs who turn places into warm, vibrant, and memorable experiences.
A space shouldn’t just function — it should leave a trace. It should offer an experience that’s both timeless and new. In an age of digital overload and fleeting attention, the most valuable thing is a memory of a time well spent.
A space shouldn’t just function — it should leave a trace. It should offer an experience that’s both timeless and new. In an age of digital overload and fleeting attention, the most valuable thing is a memory of a time well spent.
Our symbol is the pineapple
And pineapple is also about resilience — the very quality at the heart of our principles.
At HM, we’re like a pineapple: wherever we go, we carry its charismatic DNA with us!
At HM, we’re like a pineapple: wherever we go, we carry its charismatic DNA with us!
A sign of friendship, luxury, and hospitality
Inside it’s yellow, juicy, sweet, and refreshing
One pineapple can bring together and feed an entire family or group of friends.
Its silhouette is unmistakable
Instantly recognizable from afar. You can gift it instead of flowers. It can stand proudly on a table — no plate needed — with its wild, joyful hairstyle. Or it can sit elegantly among other fruits in a beautiful basket. Inside, it’s yellow, juicy, sweet, and refreshing. One pineapple can bring a whole family or group of friends together.
Historically, pineapples were rare and precious
Reserved for kings and the wealthy. They cost as much as a castle. Columbus brought them back as gifts, symbols of friendship. Sailors returning from long journeys would place a pineapple by their door — a sign that the home was once again open to friends. Grand hotels adopted it into their crests, like a vow: "Every guest here is welcome."
Today, it’s no longer the fruit of aristocrats
But a symbol for those who believe that hospitality is not just service — it’s an art form. And the pineapple also represents a kind of resilience — one we carry in our values, too.
Our symbol is the pineapple
And pineapple is also about resilience — the very quality at the heart of our principles.
At HM, we’re like a pineapple: wherever we go, we carry its charismatic DNA with us!
At HM, we’re like a pineapple: wherever we go, we carry its charismatic DNA with us!
A sign of friendship, luxury, and hospitality
Its silhouette is unmistakable
Instantly recognizable from afar. You can gift it instead of flowers. It can stand proudly on a table — no plate needed — with its wild, joyful hairstyle. Or it can sit elegantly among other fruits in a beautiful basket. Inside, it’s yellow, juicy, sweet, and refreshing. One pineapple can bring a whole family or group of friends together.
Historically, pineapples were rare and precious
Reserved for kings and the wealthy. They cost as much as a castle. Columbus brought them back as gifts, symbols of friendship. Sailors returning from long journeys would place a pineapple by their door — a sign that the home was once again open to friends. Grand hotels adopted it into their crests, like a vow: "Every guest here is welcome."
Inside it’s yellow, juicy, sweet, and refreshing
One pineapple can bring together and feed an entire family or group of friends.
Today, it’s no longer the fruit of aristocrats
But a symbol for those who believe that hospitality is not just service — it’s an art form. And the pineapple also represents a kind of resilience — one we carry in our values, too.
WHERE A NEW HOSPITALITY STORY IS BEING WRITTEN
HOSPITALITY LAB:
9 FLOORS
True hospitality is a quality born from primal simplicity and ancient grandeur — layered with vibrant colors and emotions of the present day. This contrast, perhaps, is what we love most.
CREATING THE CHARACTER OF A PLACE
We script how guests will feel within the walls — like directors, we write the scenarios of future impressions.
1st FLOOR
LAYING THE MEANING OF YOUR PROJECTS
This is where we shape the ideas behind your future project —from the very first impression to the last touch.
Creating the Product Concept
/ Where the story begins /
1st FLOOR
LAYING THE MEANING OF YOUR PROJECTS
This is where we shape the ideas behind your future project —from the very first impression to the last touch.
CREATING THE CHARACTER OF A PLACE
We script how guests will feel within the walls — like directors, we write the scenarios of future impressions.
Creating the Product Concept
/ Where the story begins /
Furnishing and Décor
/ Where every object is an entire resident with its own emotion /
Architecture and Design
/ Where the character of the building is created /
3rd FLOOR
2nd FLOOR
TACTILE LOVE
500 fabric samples on the walls, 20 shades of “warm white,” secret drawers with scents.
Here, the very goosebumps are born — from touching wool plaid or velvety upholstery.
We know: a guest falls in love with details through their fingertips.
Here, the very goosebumps are born — from touching wool plaid or velvety upholstery.
We know: a guest falls in love with details through their fingertips.
FURNITURE WITH A STORY
We bring spaces to life. Like curators in a museum, where every exhibit: tells a story + sets the mood + hides surprises for the most attentive.
A HOME WHERE WARMTH LIVES
- The whisper of wooden floors (that remember every step)
- Dancing shadows from handcrafted lampshades
- The warm embrace of sofas — the kind you want to sink into with a book
ARCHITECTURE IN BALANCE
True care for us lies in balance: between past and present, between tradition and new trends. And here it is — the atmosphere, where a dialogue of eras can unfold without overload.
PRESERVING THE CHARACTER AND SOUL OF BUILDINGS
We study the history of the building, the place, what once breathed around it, what lived here, what it witnessed, and what it endured.
3rd FLOOR
Furnishing and Décor
/ Where every object is an entire resident with its own emotion /
Архитектура и дизайн
/ Где создается характер здания /
TACTILE LOVE
500 fabric samples on the walls, 20 shades of “warm white,” secret drawers with scents.
Here, the very goosebumps are born — from touching wool plaid or velvety upholstery.
We know: a guest falls in love with details through their fingertips.
Here, the very goosebumps are born — from touching wool plaid or velvety upholstery.
We know: a guest falls in love with details through their fingertips.
FURNITURE WITH A STORY
We bring spaces to life. Like curators in a museum, where every exhibit: tells a story + sets the mood + hides surprises for the most attentive.
A HOME WHERE WARMTH LIVES
- The whisper of wooden floors (that remember every step)
- Dancing shadows from handcrafted lampshades
- The warm embrace of sofas — the kind you want to sink into with a book
4th FLOOR
Branding, identity, and content creation
/ Where the brand’s design code is created /
CREATING SIGNATURE DETAILS
This is where those very moments are born — the "Ah, that’s from that hotel!" — in the menu, on the signs, even in the creak of doors.
DESIGNING NOT LOGOS — BUT CHARACTERS
We don’t just create an identity — we shape a visual DNA:
developing a pattern of recognition that runs through the entire guest experience.
developing a pattern of recognition that runs through the entire guest experience.
5th FLOOR
Training
/ Where they teach you to anticipate thoughts, creating true unreasonable hospitality /
WE DON’T JUST TEACH — WE PROGRAM THE INSTINCTS OF HOSPITALITY
We create the impression that the space itself lives in rhythm with the guest.
And we accompany the launch so that the place works properly and with soul from day one.
And we accompany the launch so that the place works properly and with soul from day one.
HERE, SERVICE IS BROKEN DOWN TO MOLECULES
So that guests wake up not to the sound of an annoying alarm, but to the aroma of fresh pastries spreading through the hallways.
7th FLOOR
6th FLOOR
DETAILS THAT WIN HEARTS
We think through how fabric rustles when moving, what cut best reflects your philosophy, what details make guests smile (like fun patches or warm messages). Our corporate clothing is more than a costume — it’s a storytelling tool of hospitality.
Design and creation of uniforms
/ Where uniforms become part of the atmosphere /
NOT JUST CLOTHES — CRAFTING FEELINGS
- Shirts that feel like a hug
- Aprons with secret hospitality pockets
- Caps you want to wear even after your shift
EMOTIONS TO TAKE WITH YOU
Not souvenirs — emotions and the desire to return, carefully wrapped in packaging.
Branded merchandise creation
/ Where guests turn into brand ambassadors /
TURNING SPACE INTO A LIVING CATALOG
Into displays that beg to be photographed. Into merch that acts as a badge of belonging. We do it so that, leaving, guests carry little pieces of your magic — in their bags and in their memories.
7th FLOOR
EMOTIONS TO TAKE WITH YOU
Not souvenirs — emotions and the desire to return, carefully wrapped in packaging.
Branded merchandise creation
/ Where guests turn into brand ambassadors /
TURNING SPACE INTO A LIVING CATALOG
Into displays that beg to be photographed. Into merch that acts as a badge of belonging. We do it so that, leaving, guests carry little pieces of your magic — in their bags and in their memories.
8th FLOOR
Media
/ Where content is created that changes hospitality /
WRITING STORIES THAT STICK ABOUT HOSPITALITY HEROES
We break down how famous hotels work, piece by piece, and build a community of those who believe: hospitality is the new rock’n’roll.
GROWING MEDIA IN THE HOSPITALITY INDUSTRY
Through our Telegram channel Hospitalitygram, we share best practices, new projects, and honest stories from the industry.
9th FLOOR
Events and Experiences
/ Where the space itself becomes the main character of the event /
ORGANIZING POP-UP GALLERIES IN RESTAURANTS
An evening film screening with vintage vinyls in the background? Easy. An ordinary night becomes a story with its own soundtrack, because we create impressions with our personal touch of hospitality.
HOSTING JAZZ NIGHTS ON THE HOTEL ROOFTOP
Where the dark sound of a saxophone blends with cocktails, and guests become part of the improvisation — because hospitality, like jazz, lives in moments and emotions.
DESIGNING LIFE SCENARIOS FOR A PLACE
Intimate events, pop-up dinners, openings, and festivals that create a community around the location.
If you believe in honest, living, beautiful products — follow us. See how the best in the business do it — with soul.
Our Telegram channel about soulful, conscious hospitality.
A source of inspiration for those who believe that true hosting isn’t about following standards — it’s about putting your heart into it.
For those who create hotels, restaurants, boutiques, and countryside homes with love.
We collect the very best — places made with care and warmth. Where interiors speak, service embraces, and details stay with you. Where guests don’t just leave satisfied — they leave moved.
A source of inspiration for those who believe that true hosting isn’t about following standards — it’s about putting your heart into it.
For those who create hotels, restaurants, boutiques, and countryside homes with love.
We collect the very best — places made with care and warmth. Where interiors speak, service embraces, and details stay with you. Where guests don’t just leave satisfied — they leave moved.
H -spitalityGram
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Momento
Momento is all about moments — big and small. Joyful and meditative.
Light, scent, sound, texture — every moment has its own language. We listen to it. And translate it into experience.
We create events that breathe. That burst like pop-up parties. Unfold like new spaces. Bring people closer like intimate gatherings. Come alive through installations. Echo through presentations. And expand into full-scale launches.
Because every event deserves a soul.
Light, scent, sound, texture — every moment has its own language. We listen to it. And translate it into experience.
We create events that breathe. That burst like pop-up parties. Unfold like new spaces. Bring people closer like intimate gatherings. Come alive through installations. Echo through presentations. And expand into full-scale launches.
Because every event deserves a soul.
Marco Polo
Marco loves you is not just a hotel — it’s a living, breathing space.
A place made of memory, meaning, and love. When we first stepped into the former Marco Polo Hotel, it stood abandoned and forgotten after the pandemic.
Instead of erasing its past, we chose a different path — one of upcycling and emotional transformation.
Pop-up Upcycle Concept
We gave new life to what was already there. Old became new — not by force, but by care. Uniforms were upcycled from existing garments. Discarded paper was dyed and repurposed. Curtains were reborn as screens and room dividers. Every detail carries a story — not waste, but legacy. Under the creative direction of MOSS Hospitality, Marco Polo became a stage for Moscow’s best local talents — chefs, designers, curators — all united under one roof.
A place made of memory, meaning, and love. When we first stepped into the former Marco Polo Hotel, it stood abandoned and forgotten after the pandemic.
Instead of erasing its past, we chose a different path — one of upcycling and emotional transformation.
Pop-up Upcycle Concept
We gave new life to what was already there. Old became new — not by force, but by care. Uniforms were upcycled from existing garments. Discarded paper was dyed and repurposed. Curtains were reborn as screens and room dividers. Every detail carries a story — not waste, but legacy. Under the creative direction of MOSS Hospitality, Marco Polo became a stage for Moscow’s best local talents — chefs, designers, curators — all united under one roof.
We also created signature rooms, each crafted in collaboration with a renowned artist, designer, architect — even an actress.
Every room tells its own story, every corner has a soul.
This project surprises guests not with extravagance, but with care — because that’s what hospitality means to us.
It’s in the details (our quiet religion).
It’s in emotional service (our heart is our main tool).
It’s in the feeling that someone thought of you — long before you arrived.
Every room tells its own story, every corner has a soul.
This project surprises guests not with extravagance, but with care — because that’s what hospitality means to us.
It’s in the details (our quiet religion).
It’s in emotional service (our heart is our main tool).
It’s in the feeling that someone thought of you — long before you arrived.
Forest Hills
The interiors are warm and welcoming, with a view of the golf course, a terrace to read, sip coffee, meditate. It’s a space that invites presence. We elevated Forest Hill’s into a living destination — not just a place to do, but a place to be. Where relationships matter, where details are felt, and where hospitality is measured in warmth, taste, and intention.
A golf club reimagined as a space for rest, community, and the art of slow living.
This project began with a reassembly of identity. We kept golf at the heart — but added new meaning. Forest Hill’s became a place for slowness, local connection, and the beauty of life outside the city.
It’s all about unhurried rhythm — but everything is made with care and attention, that perfect balance of simplicity and thoughtfulness. We brought in local partners: farmers, museums, guides, artisans — and with them, a cultural layer emerged: theatre performances, long-table dinners, seasonal markets.
This project began with a reassembly of identity. We kept golf at the heart — but added new meaning. Forest Hill’s became a place for slowness, local connection, and the beauty of life outside the city.
It’s all about unhurried rhythm — but everything is made with care and attention, that perfect balance of simplicity and thoughtfulness. We brought in local partners: farmers, museums, guides, artisans — and with them, a cultural layer emerged: theatre performances, long-table dinners, seasonal markets.
MOSS Boutique Hotel
The first boutique hotel in Russia built on the principles of conscious hospitality.
The project was brought to life in a former 19th-century revenue house. We led the process from site selection and concept development to full fit-out and launch.
As always, we followed our favorite philosophy: upcycling with meaning. Vintage finds, restored architectural elements from the building itself, exposed beams brought back to life. Even a chandelier made from car parts.
We built bold collaborations — from the iconic fragrance brand Zielinski & Rozen to Yamaha and music label Leveldva. There was nothing fake at MOSS — everything was real. We focused on details, on every human sense: materials, scents, sound, taste.
We crafted the experience so that guests would savor every detail. Because hospitality, for us, is about building emotional connection — the kind that lingers long after check-out.
The project was brought to life in a former 19th-century revenue house. We led the process from site selection and concept development to full fit-out and launch.
As always, we followed our favorite philosophy: upcycling with meaning. Vintage finds, restored architectural elements from the building itself, exposed beams brought back to life. Even a chandelier made from car parts.
We built bold collaborations — from the iconic fragrance brand Zielinski & Rozen to Yamaha and music label Leveldva. There was nothing fake at MOSS — everything was real. We focused on details, on every human sense: materials, scents, sound, taste.
We crafted the experience so that guests would savor every detail. Because hospitality, for us, is about building emotional connection — the kind that lingers long after check-out.
A historic building reborn — where timeless stories meet contemporary hospitality.
It was love at first sight. These walls — so full of memory — spoke to us. We wanted to honor the soul of the place, to preserve its stories, while infusing it with modern comfort and our own distinctive touch.
As true hospitality makers, we observed every detail with care: from architectural solutions that reflect the spirit of the place, to curated decorative accents, textiles, and thoughtful materials. Every choice — from fabrics to fixtures — was made with feeling.
We collaborated with talented local brands and creatives, bringing fresh energy to something time-honored. The result: a remarkable space where every room is its own world — a place where the beauty of the past meets the emotional language of contemporary hospitality.
It was love at first sight. These walls — so full of memory — spoke to us. We wanted to honor the soul of the place, to preserve its stories, while infusing it with modern comfort and our own distinctive touch.
As true hospitality makers, we observed every detail with care: from architectural solutions that reflect the spirit of the place, to curated decorative accents, textiles, and thoughtful materials. Every choice — from fabrics to fixtures — was made with feeling.
We collaborated with talented local brands and creatives, bringing fresh energy to something time-honored. The result: a remarkable space where every room is its own world — a place where the beauty of the past meets the emotional language of contemporary hospitality.
15 keys
our -- values
Warmth, respect, and honesty
Powerful aesthetics, no loud words
The development of places, communities, and ideas
Inspiration, exploration, and cultivated vision
A team that treats every project as their own
The art of uniting intimacy with scale, simplicity with intention
Stories, not just decoration
Warmth, respect, and honesty
Powerful aesthetics, no loud words
Inspiration, exploration, and cultivated vision
The development of places, communities, and ideas
our -- values
Stories, not just decoration
The art of uniting intimacy with scale, simplicity with intention
A team that treats every project as their own
Want to create something -- together?
Write to us. We love unexpected ideas — and good conversations.
